Terms of Service

Last updated: 2026-04-19

These Terms of Service (the “Terms”) govern your use of kentico-developer.com (“KDaaS”, “we”, “us”), a service operated by Refined Element LLC. By purchasing a package, creating a development session, or using any part of the service, you agree to these Terms.

The service

KDaaS provides paid access to AI-assisted Xperience by Kentico development. Customers purchase fixed-price packages or hourly time blocks. Purchases translate to an hours balance on your account, which is consumed when you create development sessions and interact with the Kentico development agent.

The agent produces code suggestions, widgets, content-type definitions, migration configurations, and related artifacts. Generated code is advisory only. We do not warrant that any output is fit for any specific purpose or free of defects. You are responsible for reviewing, testing, and validating every artifact before deploying it to a production environment.

Accounts and acceptable use

Accounts are issued by email at Stripe checkout or via magic-link login. You must provide a valid email address and keep it up to date.

When using the service, you agree not to:

• Share your API key across organizations or resell access without our written consent.
• Attempt to circumvent rate limits, quotas, or session timeouts.
• Reverse-engineer, scrape, or otherwise extract the underlying prompts, models, or system configuration.
• Use the service to generate content that is unlawful, defamatory, or infringes third-party rights.
• Submit malware, exploits, or knowingly harmful code to the agent.

Published rate limits are documented in the API documentation and may be adjusted to maintain service quality. We may suspend or terminate accounts that abuse the service.

Payment

Prices are stated in US Dollars (USD) and processed by Stripe. Packages and hourly blocks are priced as published on the pricing page at the time of purchase. We do not collect sales, VAT, GST, or other taxes; you are responsible for any taxes your jurisdiction imposes on your purchase.

L402 Lightning sessions are priced in satoshis at a live BTC/USD rate plus a small volatility buffer and settle instantly via the Lightning Network.

Warranties and disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI-GENERATED OUTPUT IS ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PROJECT. YOU ARE RESPONSIBLE FOR TESTING ALL GENERATED CODE BEFORE DEPLOYMENT.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR LOST DATA.

Indemnification

You agree to indemnify, defend, and hold harmless Refined Element LLC and its officers, employees, and contractors from any claim, loss, or expense (including reasonable attorneys' fees) arising out of: (a) your misuse of the service; (b) your breach of these Terms; or (c) code or artifacts you deploy without adequate review or testing.

Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules.

Before filing any formal proceeding, both parties agree to attempt informal resolution by emailing mike@refinedelement.com and negotiating in good faith for at least 30 days. If that fails, disputes will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, seated in Delaware. Each party bears its own costs except as the arbitrator may award.

Termination

Either party may terminate these Terms at any time by written notice (email is sufficient). On termination, any unused hours balance is refundable per the Refund Policy. Sections that by their nature survive termination (warranties, limitation of liability, indemnification, governing law) will remain in effect.

Changes to these Terms

We may revise these Terms from time to time. The “Last updated” date above will reflect the most recent change. Material changes will be announced to active customers by email. Continued use of the service after the effective date constitutes acceptance.

Contact

Refined Element LLC
Email: mike@refinedelement.com
Web: refinedelement.com